Distance Contracts - Avoiding the Pitfalls

Key considerations for those dealing with distance selling contracts

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Course Overview

The supply of goods, digital content and services to consumers via ‘distance selling’ has been regulated for many years now but there is still a degree of confusion amongst traders and lawyers alike as to what they need to do in order to comply.

Delivered over two 30-minute sessions by freelance training consultant Keith Markham, this webinar will set out a summary of the key considerations and suggest a series of practical steps that should be taken.

Consideration will be given to the following topics:

•    Definition of ‘distance selling’
•    Applicability of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
•    Information requirements under schedules 2 and 3
•    Performance requirements re delivery of goods – time periods and the right to reimbursement
•    Applicability of the rules on cancellation
•    Cancellation periods – 14 days or more?
•    Rights on cancellation – returns and refunds
•    Future proposed developments under the EU New Deal for Consumers

What are the requirements?

  • Watch the recorded webinar, review the supporting documentation and complete the short quiz to test your legal knowledge.
  • This course provides 1 CPD point

Learning Outcomes

  • On completion of this course you will:
  • • Have a greater understand of and be able to explain the key issues relating to distance selling contracts
  • • Be able to advise colleagues and clients as to what they need to do to ensure compliance

What is the target audience?

  • Private practice and in-house lawyers advising businesses on their dealings with consumers.

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Course Curriculum

Part 1

  • Webinar
    00:27:40
  • Part 1
     
  • Slides
    23 Page

Part 2

  • Webinar
    00:33:16
  • Slides
    26 Page
  • Part 2
     

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