Giving References

Practical guidance on how to give employment references

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Course Overview

According to Acas Senior Advisor Tom Neil, the competitive nature of the job market means it is "vitally important for job applicants and employers to know what the legal requirements are around work references.”

Knowing what you can and cannot say when providing references can be a minefield for inexperienced employers and HR professionals alike. A factually inaccurate reference can also have dire consequences for the prospective applicant

During this bite-size session lecturer and Associate Dean Kathy Daniels will provide employers and HR practitioners with invaluable guidance on how to provide written and in some circumstances, verbal references. Consideration will also be given to the following topics:

•    Obligation to give a reference
•    Who decides is a reference is satisfactory?
•    Content of a reference
•    Providing a negative reference
•    Considerations under the Data Protection Act 2018 – Who can see a reference and what information can be withheld from an employee
•    Discrimination – Victimisation & post-employment victimisation
•    Potential claims

Kathy will discuss the importance of having a policy in place to deal with reference requests to ensure that only designated employees have the authority to issue a reference on behalf of the Company.

Kathy will also examine the recent trend for employers to issue standard employment references only; Simply detailing the individual’s dates of employment and job title is by far the most risk averse approach for employers concerned but for those who wish to provide bespoke references but are concerned that they may fall-foul of today’s modern compensation culture, this session will emphasise the importance of ensuring the reference is factually accurate, and not misleading to anybody who might seek to rely upon it.

Kathy will also examine the recent trend for employers to issue standard employment references only; Whilst simply detailing the individual’s dates of employment and job title is by far the most risk averse approach, for those who wish to provide bespoke references, this session will emphasise the importance of ensuring the reference is factually accurate, and not misleading to anybody who might seek to rely upon it, thereby ensuring that you do not fall-foul of today’s modern compensation culture.

What are the requirements?

  • Watch the recorded webinar, review the supporting documentation and complete the short quiz to test your knowledge
  • This course provides 0.5 CPD points

Learning Outcomes

  • On completion of this session you will:
  • • Be familiar with Acas guidance regarding providing employment references
  • • Understand what you can and cannot say when providing employment references
  • • Appreciate the benefits of having an internal process in place concerning providing references and understand what this policy should include
  • • Feel confident when providing standard and bespoke employment references

What is the target audience?

  • This course is suitable for managers, partners, HR and practice managers

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About Instructor - Kathy Daniels

Kathy is a Teaching Fellow at Aston University, lecturing in employment law and employee relations. After a career in HR, in the manufacturing sector, she now writes extensively on HR related topics, and specifically on employment law. Kathy has written an employment law textbook which is currently in its third edition, and also writes a broad range of materials for organisations such as the CIPD. In addition, she is a Lay Member of the Employment Tribunal, sitting in Birmingham.

Course Curriculum

Recorded Webinars

  • Webinar
    00:22:28

Supporting Documentation

  • Notes
    5 Page
  • Slides
    8 Page

Quiz

  • Quiz
     

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