Legal Aid Supervisor a Masterclass

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Course Overview

Aimed at those seeking supervisor status, or existing legal aid supervisors who would like to improve their supervisory skills, this comprehensive on-line course has been designed to comply with the following demands:

  • Legal Aid Agency (LAA) – ‘… external training delivery’
  • LAA - 2017 Standard Crime Contract Standard Terms & Specification
  • LAA - The Civil Legal Advice Contract Standard Terms 2018, Debt, Housing, Family, Discrimination and Education & CLA Annex 1: 2018 Specification
  • Legal Services Commission – ‘key supervisory skills NVQ Level 3 or higher…’
  • Specialist Quality Mark Standard – ‘training needs to cover key elements of the Management Charter Initiative (MCI) units for supervisors…’ and ‘…interaction with other supervisors’

Why do you need this course?

To receive or maintain a Legal Aid Contract in a Category of Law, a firm must employ a Supervisor in that Category. To qualify as a Legal Aid Supervisor, an individual must meet one of the following criterion:

  1. Have supervised in the relevant Category of Law and/or Class of Work at least one full-time Caseworker (or equivalent) for at least one year in the five-year period prior to application
  2. Have completed an approved legal aid training course covering key supervisory skills no earlier than 12 months prior application
  3. Have completed the Level 3 or higher National Vocational Qualification (NVQ) standard in supervising no earlier than five years prior to application  

This course has been designed specifically to meet criterion 2 detailed above and will assist delegates quickly and easily complete the training they require to qualify as a supervisor.  This course will also benefit those who qualified via criteria 1 & 3 and would like to refresh their supervisory skills.

What does the course entail?

In addition to extensive on-line materials including a series of recorded webinars and which can be worked through at the viewer’s own pace, delegates will have the opportunity to discuss the role of legal aid supervisor and the management skills required to undertake this role with experienced trainer Mac Mackay and fellow supervisors from other firms during a 90-minute online interactive session.

Please see below for the dates of our forthcoming live sessions this year and for 2019:


Friday 23rd November 2018
Friday 14th December 2018

Friday 25th January 2019

Friday 22nd February 2019

Friday 15th March 2019

Friday 12th April 2019

Friday 24th May 2019

Friday 21st June 2019

Friday 26th July 2019

Friday 23rd August 2019

Friday 20th September 2019

Friday 25th October 2019

Friday 22nd November 2019

Friday 13th December 2019

To book a place on one of the live sessions above, please contact Datalaw by email at abirichardson@datalaw.org or by telephone on 0151 242 0063

What will this course cover?

In accordance with the LAA’s guidance on supervisor requirements issued in September 2017, experienced lecturer Mac Mackay will cover the following key skills within the recorded and live presentation:

  • Manage activities to meet legal aid supervisor requirements
  • Support the efficient use of resources
  • Develop your own resources
  • Create effective working relationships
  • Develop productive working relationships
  • Develop teams/individuals to enhance performance
  • Lead the work of teams/individuals to achieve their objectives
  • Respond to poor performance in your team

What are the requirements?

  • This course has been broken down into four manageable stages detailed below:
  • Complete and return Pre-Course Work – This will encourage delegates to evaluate their existing practices and know-how
  • View a series of practical recorded on-line seminars which are accompanied by a comprehensive on-line workbook and additional presentation materials
  • Participate during a 90-minute live on-line discussion forum – This will encourage delegates to compare experience with peer group in other firms. Live sessions are available every month
  • Complete and return an Evaluation form – This will encourage delegates to reflect on what they have learnt during the course and how they can use this knowledge in practice

Learning Outcomes

  • On completion of this course you will:
  • • Understand the Legal Aid Supervisor requirement
  • • Know how to integrate a new person into your department
  • • Have considered the supervisor’s ‘BARC’ in context
  • • Have confidence in your ability to brief and assess work
  • • Be able to motivate junior people
  • • Appreciate the importance of managerial effectiveness and how this can be achieved
  • • Have analysed your supervisory style in respect of teams and individuals
  • • Know how to successfully manage conflict
  • • Feel confident when leading team meetings
  • • Be able to develop and implement a personal action plan

What is the target audience?

  • Law Firm Solicitors

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About Instructor - Mac Mackay

BSc(Hons) DipM MCIM PCertM CMgr MCMI MBA

Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Recorded Webinars

  • Addendum to Course 2018
    00:21:30
  • Introduction
    00:08:48
  • Part 1
    00:26:08
  • Part 2
    00:42:08
  • Part 3
    00:42:52
  • Part 4
    00:24:22
  • Part 5
    00:23:01

Pre Course Work

  • Pre-Coursework
    10 Page

Attendance Questionnaire

  • Attendance Questionnaire
    2 Page

Supporting Documentation

  • Addendum to Course 2018 - Supervisory Specifications
    14 Page
  • Workbook
    63 Page

Interactive Live Session

  • Interactive Live Session
     

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