Communication Skills

Communication Skills For Lawyers

  • 11 ratings, 487 users enrolled

Course Overview

This thought-provoking course builds on and develops those verbal communication skills for lawyers, already acquired through existing practice and is designed to help you to succeed in achieving your objectives and to enable you to secure co-operation from your staff, colleagues and clients.  This course explores what goes wrong with communications and why before considering how to maximise effectiveness in our exchanges with others. The subject of persuasion and influence are addressed giving the novice and seasoned practitioner alike new insights to ‘getting you own way’. It will also consider new media to recognise common pitfalls and develop strategies to improve communications.

In support of this practical workshop, viewers will receive access to a comprehensive on-line workbook, a pre-work document which will encourage you to evaluate your existing practices and know-how and a post-event discussion template which line managers can use to assess how staff have benefited from the course and to determine whether there any on-going training needs.

What are the requirements?

  • Watch 6 hour recorded webinar
  • This course provides six CPD points.

Learning Outcomes

  • On completion of this course you will:

    • Know how to avoid the common failures in communications
    • Understand the importance of actively listening to other people’s views
    • Be able to ask questions appropriately to check their own understanding
    • Understand how to convey information in a manner appropriate to the recipient
    • Feel confident in your ability to give clear and relevant instructions to colleagues
    • Be able to use electronic communication methods in an appropriate and professional manner

What is the target audience?

  • This course will benefit every professional who would like to achieve career progression and personal success through the art of advanced communication.

About Instructor - Mac Mackay

BSc(Hons) DipM MCIM PCertM CMgr MCMI MBA

Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Communication Skills

  • Webinar - Communication Skills Part 1
    00:27:01
  • Webinar - Communication Skills Part 2
    00:16:57
  • Webinar - Communication Skills Part 3
    00:19:39
  • Webinar - Communication Skills Part 4
    00:24:57
  • Webinar - Communication Skills Part 5
    00:18:36
  • Webinar - Communication Skills Part 6
    00:10:45
  • Webinar - Communication Skills Part 7
    00:11:36
  • Webinar - Communication Skills Part 8
    00:18:24
  • Webinar - Communication Skills Part 9
    00:18:54
  • Webinar - Communication Skills Part 10
    00:04:16
  • Workbook - Communication Skills
    76 Page
  • Evaluation - Communication Skills
    1 Page

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