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customer service

Client Care what you are required to do to ensure SRA regulatory compliance
Peter Scott

Peter Scott

749 Users Enrolled

Client Care what you are required to do to ensure SRA regulatory compliance

Managing and developing loyal and strong client relationships are at t ... read more

  • (4.3)

£ 80

Improve Internal Communication to Win Clients

Paul Roy

43 Users Enrolled

Improve Internal Communication to Win Clients

Good internal communication is essential for any business. Law fi ... read more

£ 60

Giving Your Clients What They Want
Sue Edwards

Sue Edwards

63 Users Enrolled

Giving Your Clients What They Want

If we want a successful and profitable business, then we need to ... read more

£ 60

How to Make and Keep a Customer
Mac Mackay

Mac Mackay

54 Users Enrolled

How to Make and Keep a Customer

The course title comes from the prolific management writer Peter ... read more

£ 80

Client Care - A Team Approach
Mac Mackay

Mac Mackay

132 Users Enrolled

Client Care - A Team Approach

Unless you are a genuine sole practitioner working alone with no ... read more

  • (4.3)

£ 80

Managing Client Boundaries
Sue Edwards

Sue Edwards

60 Users Enrolled

Managing Client Boundaries

Professional boundaries are essential when defining effective and ap ... read more

  • (5.0)

£ 60

How to Conduct and Analyse Client Satisfaction Surveys
Sue Edwards

Sue Edwards

56 Users Enrolled

How to Conduct and Analyse Client Satisfaction Surveys

Client satisfaction is a key predictor of client retention, loyal ... read more

  • (5.0)

£ 60

Managing Client Expectations
Sue Edwards

Sue Edwards

99 Users Enrolled

Managing Client Expectations

When it comes to legal services, setting up and maintaining client exp ... read more

£ 60

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